IT Technician

• Administer and maintain IT infrastructure (virtual servers, cloud environments, workstations, and equipment)
• Ensure system performance, availability, and updates (monitoring, patching, optimization)
  Implement and manage cybersecurity measures (antispam, access protection, threat monitoring, risk management)
• Provide Level 1 and 2 technical support (ticket management, incident resolution, access management, and user support)
• Contribute to system improvements (API integration, continuous improvement, maintenance, and website monitoring)

• Clothing allowance
• Work-life balance
• Group insurance (eligible after 3 months of continuous employment): medical and paramedical, long-term disability, vision care, dental care, travel insurance, salary insurance, life insurance
• Sick leave
• Employee Assistance Program (EAP): PAEF
• Deferred Profit Sharing Plan (DPSP)
• Public transit nearby

• Degree in Information Technology, Computer Science, Computer Engineering, or a related field
• Minimum of 5 years of relevant experience
• Strong proficiency in Windows environments and good knowledge of databases
• Experience with Office 365 and Microsoft Business Central (strong assets)
• Ability to manage priorities, solve technical issues, and provide effective user support
• Autonomy, attention to detail, strong sense of responsibility, and interest in continuous improvement and new technologies

This employer is committed to employment equity and applies an equal access program for women, Indigenous peoples, visible minorities, ethnic minorities, and people with disabilities.