Career

Customer Service Specialist

Location: Sherbrooke, QC
Number of position(s) to be filled: 1
Employment status: Permanent
Work timetable: Full time
Shift: Day
Starting Date: As soon as possible
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  • DESCRIPTION

    We are currently looking for a Customer Service Advisor to manage the Sherbrooke store.

  • ROLE AND RESPONSIBILITIES

    • Perform in-store sales
    • Answer customer inquiries in-store and by phone
    • Recommend appropriate solutions based on their needs
    • Carry out physicochemical analyses for customers
    • Forward results to the sales representative
    • Restock the store as needed
    • Ensure a pleasant in-store experience through clear and logical merchandising
    • Advise customers on the appropriate type of analysis

  • BENEFITS

    • Stimulating work environment
    • Group insurance (medical and dental)
    • Telemedicine
    • Annual clothing allowance
    • Work-life balance
    • Variable compensation (bonus program)
    • Employee Assistance Program (EAP)
    • Deferred Profit Sharing Plan (DPSP)

  • REQUIREMENTS

    • High school diploma
    • Knowledge of plumbing is an asset
    • 2 years of customer service experience
    • Bilingual in English and French

  • WORKING CONDITIONS

    • Work-life balance
    • Flexible schedule
    • Competitive salary
    • Insurance coverage

  • EQUAL OPPORTUNITY EMPLOYER

    This employer adheres to the principle of employment equity and implements an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.

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